When we’re being safe, we’re…
Having Fun!
At Play City, we care about our guests’ safety and wellbeing.
Keep reading to see what steps we take to ensure your visit with us is fun, safe, and clean.
We Sanitize Our Facilities
At Play City, we take cleanliness seriously. Our team consistently cleans and sanitizes all play equipment and common areas throughout the day, using high-grade disinfectants to ensure a safe, germ-free environment for all our visitors.
- Daily sanitization of all structures & surfaces
- Hand sanitizing is available throughout the facility
- Hourly wiping of high-touch areas
Visitor Responsibility
While we work hard to keep up a safe and clean environment, all visitors are required to take responsibility for their own safety and the safety of others. Please follow these guidelines to help maintain a safe, fun experience:
- Only use equipment as directed
- Children should be under adult supervision at all times
- Please take advantage of our sanitation station
- If any equipment becomes damaged, report it to staff immediately
At Play City, we ask all visitors to follow these guidelines, as this reduces the risk of injury or damage. When you enter our facility, you acknowledge that you are participating at your own risk.
Safe Play Guidelines
To make sure Play City is fun for everyone, we have a few important rules for safe play:
- No running or rough play
- Slide feet first
- Follow all posted signage and rules
- Avoid overcrowding play structures
- Always be aware of others around you
Our staff wants you to have fun, too! They’re here to help and ensure everyone enjoys safe play, so please follow their instructions–this way, everyone can have a fun and safe experience at Play City.
Waiver & Acknowledgment of Risk
Before entering Play City, all visitors must sign a waiver acknowledging that they understand the risks involved in physical activities. By signing the waiver, you agree to follow all rules and guidelines set forth by the facility.
- All visitors must sign the waiver before participating
- Parents/guardians must sign on behalf of minors
- Waiver is available online for easy access
health & safety faq
What safety measures does Play City take to ensure cleanliness in the space?
Is hand sanitizer available for guests?
What are the rules for safe play at Play City?
Do children need to be supervised?
What should I do if I notice damaged equipment?
Can visitors run or engage in rough play?
What protocols are in place to prevent overcrowding?
How do staff support a safe environment?
Are there specific rules for using slides and climbing equipment?
Skip the line!
sign waiver now